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Good Faith Effort - CFPB rules could be an opportunity for change

Winter is here and even Christmas seems to be coming at us faster with the late November Thanksgiving this year.  If you are anywhere near the mortgage industry, the next few weeks carry an even...

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"Sorry, I must have dialed the wrong number"

  Remember when that was all you needed to say if you reached someone other than the person you intended? Unless you made the call at 3AM, the person on the other end would accept your apology with a...

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Is there light at the end of the TCPA tunnel?

Michael O’Rielly, who was made a commissioner at the FCC just four months ago, has wasted little time before confronting one of the largest problems facing companies today – compliance with the...

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